“Wow!” That was my first word when I opened the door into the new HGV Ocean Tower suites at Hilton Waikoloa Village. Bright and modern, but warm and inviting at the same time, the new suites at Ocean Tower are the best HGV rooms we have stayed in yet.
But let’s rewind a little…
We originally planned a Hawaiian trip to include Maui (I cant wait for the new HGV property to open there!) and Oahu, but I really wanted to check out the new Ocean Tower suites as well. We had just enough points for three nights in a two-bedroom ‘island view’ room, so we decided to take the opportunity while we were in the Hawaiian Islands.
The new Ocean Tower suites are located in the Hilton Waikoloa Village complex, a sprawling 62-acre property on the Big Island of Hawaii. The Hilton Waikoloa Resort is massive with multiple pools, restaurants, an ocean-fed lagoon, and a dolphin sanctuary. There are trains and boats to get around or you can walk from one end to the other in about 25 minutes.
The Ocean Tower is located at the furthest end of the resort, which does make it a little far from the main entrance, but a new HGV welcome centre has just been opened at the Ocean Tower for check in, check out, and concierge services. There is also an Owner’s lounge and computer access, as well as a beautiful garden area. The Owners lounge includes full shower and locker facilities for those waiting to check in or for those who have checked out.
The new welcome centre is beautifully designed and makes up for the distance by offering such amazing service. The staff went out of their way to make sure we had a fabulous stay and remembered who we were when we did have a request.
The suites themselves are really well done with little touches of luxury and well-thought-out design.
In the two-bedroom suite, the second bedroom and bathroom is across the walkway, right as you enter the suite. Due to the design of the building, the second bedroom does not have a window. Our friends who stayed in that room didn’t think it was a problem, and the lighting design in the room had lots of options to give the feel of natural light.
The lounge and kitchen area was an open plan with a large, very comfy sofa and occasional chairs. The TV in the lounge is massive with what felt like an endless choice of TV channels. The lounge opened onto a small lanai (balcony). The kitchen had everything we needed including a full-sized fridge with an ice maker.
One of my pet peeves in a hotel room is the lack of power outlets. These rooms had enough for all our devices and offered USB charging options, which was impressive. The sofa even had had built-in power outlets.
The master bedroom was so well done, with a huge king bed and another massive TV on the wall. There was a short hallway to the bathroom with storage hooks, a mirror, and closet access. This was weirdly one of my favourite parts of the room. It meant that we could put away all our little accessories and beach gear away from the actual bedroom but still access them easily.
The master bathroom was large with a rainfall shower and fancy Japanese-style toilet. Even the room safe was well done, built into the furniture in the bedroom.
In mostly natural finishes, the whole suite felt serene and calming with just enough tech to feel super modern.
While we technically had an island view room, we could see the ocean and the beautiful Waikoloa sunsets.
We used many of the facilities in the resort. On the first day we had the use of a small cabana poolside at the lagoon tower pool. These cabanas had little coolers/safes next to each one to keep your drinks cold and your stuff safe. We spent the day swimming and relaxing, using the water slides, and eating from the nearby grab and go restaurant.
The next day we spent the day exploring a little of the island and having lunch at the nearby Lava Lava Beach Club (a must do if you are staying in Waikoloa!) We then had the pleasure of attending the Legends of Hawaii Luau within the resort.
We have been to Hawaii a few times now, but had never been to a Luau. I’m so glad we waited for this one because it was worth it. The performers were so proud of their Hawaiian heritage and were so talented. The fire dancer was absolutely the highlight of the night.
Being at a buffet in the heat, I was expecting average food, but was pleasantly surprised that the food was fresh, had lots of variety and, still felt ‘Hawaiian.’ There were lots of salads and meat options as well as the famous Kalua Pork (cooked in an ‘Imu’ pit in the ground).
I would highly recommend Ocean Tower at Hilton Waikoloa Village for anyone wanting to stay on the Big Island both for exploring the island and to just enjoy everything the resort has to offer.