Hilton Grand Vacations female club counselor attending an incoming owner call

Timeshare newbie? Welcome! Hilton Grand Vacations offers a whole world of travel right at your fingertips. With so many options to explore, it’s easy to get lost in the array of new terminology (where is that HGV manual again?). Follow along with our monthly Ask An HGV Club Counselor series and learn how to get the most out of your vacation ownership. You just might uncover a trick or two you didn’t know!

Is there an advantage to owning at multiple properties?

Club Counselor: It’s really a personal choice! If you have a specific location you like to travel to, it makes a lot of sense to purchase at that property so you can take advantage of the Home Week Priority window.

What are Bonus Points, and how can I use them?

Club Counselor: Bonus Points are additional or “bonus” Club currency. They are awarded with ones purchase of a vacation ownership or through Club affiliated programs and ClubPartner relationships. Bonus Points are valid for a maximum of two years and can be redeemed for reservations at Club resorts, ClubPartner Perks, hotel reservations at participating properties in the Hilton portfolio of brands, RCI exchange vacations, specialty merchandise and gift certificates, conversion to Hilton Honors Points, or used toward annual maintenance fees owed.

How do I know when my Bonus Points expire?

Club Counselor: You can visit the Club Member website. Once you login, click on Points (across the top of the screen or in the drop-down menu) and you will be taken to your Points Dashboard. There you will see your Bonus Points listed along with the issue and expiration date.

Are ClubPoints used for vacations in the year awarded, or in the next year?

Club Counselor: ClubPoints are awarded January 1 and expire December 31 of each calendar year. They are used for vacations in the current year. If you do not use your ClubPoints in the current calendar year, you can stretch them into the next year by saving them. You can then use them the following year for Club reservations, RCI Exchange reservations, and ClubPartner Perks. Another option would be to deposit them to RCI, where you can use them towards RCI reservations in the next two years.

How can I exchange Points for cruises?

Club Counselor: ClubPartner Perks cruise travel options through CruisesOnly, the HGV Club cruise partner, include all major cruise lines and a “best price guarantee” commitment. You can see what’s available to you by visiting the Club Member website at club.hiltongrandvacations.com. From the landing page, go to Club Membership -> ClubPartner Perks -> Cruise for more information and to link to the CruisesOnly exclusive website for Club Members.

 

Have questions for our Club Counselors? Whether you’re a veteran or timeshare newbie, comment below or drop us a note at social@hgvc.com. You might just see your question in an upcoming post!

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