Fiesta Americana, Cozumel, Mexico
Recently, we had the pleasure of visiting the beautiful island of Cozumel, Mexico. We had heard so many wonderful things about it and couldn’t wait to experience it. We were fortunate enough to stay at the Fiesta Americana Cozumel, which is part of the suite of hotels under the Hilton Grand Vacations brand. The property offers an all-inclusive option which was a huge plus!
We arrived at the resort at approximately 10:00 p.m. in the evening and were checked in almost immediately. They had our reservation on file and a kind gentleman brought our luggage to our room. We decided to explore the surroundings so that we could familiarize ourselves with some of the wonderful things that awaited us in. That night, we met some amazing staff members who made us feel so welcome. At that point, we knew we were in for a real treat!
The Resort During the Day
The next morning and after a great night’s sleep, we ventured a little more around the property. We were elated to see that the resort offered a coffee and pastry counter. It also featured 4 restaurants, a sushi counter and even a taco stand for anyone wanting a snack. There was also a great restaurant buffet on the beach with a private bar. This allowed us to have breakfast (complete with mimosas) every morning before we ventured onto the beach for a dose of vitamin ‘sea’.
The restaurant themes were Italian, Mexican, Thai/Asian, and Seafood (on the beach). Also located on the beach was a grill for those who prefer burgers and fries in the afternoon. The meal presentations at the Italian/Mexican and Asian restaurants were both impressive and delicious.
Other Resort Amenities
The resort boasted a very large pool in the upper area and a lap pool on the beach. We were astonished at the beautiful aquamarine color of the sea. It was so clear, you could see the beautiful coral reef at the bottom. Fortunately, I had an underwater GoPro camera which allowed me to take several pictures and videos while snorkeling.
Excursions in the Area
Since we wanted to venture out a bit, we decided to sign up for some excursions. The first excursion we took was a snorkel tour which took us to 3 different areas where we met up with starfish and other species of fish.
The following day, we joined an excursion which was very unique and we just had to try it out. It was called the Mini Sub Underwater Scuba Excursion, which was basically riding a motorized scooter under water. They walked us through a safety demonstration and assured us that they would be right beside us every step of the way.
With my fear of enclosed spaces, I didn’t think I could do it but alas, I took the plunge, so to speak. One by one, they hoisted in our self-propelled scooters into the water and then proceeded to show us how to get in.. We wore an astronaut-like helmet which provided oxygen so we could breathe normally.
Once we were all under water, they brought us down 16 feet and allowed us to scoot around and explore the surroundings. At some point, they brought sea creatures to us such as a puffer fish, a sea urchin, a stingray, and a spider fish. We all took turns holding them and felt completely safe the entire time. This was a very unique and enjoyable adventure and a memory that will stay with me forever. We even got to take a video underwater which turned out beautifully.
Having traveled in several different countries to date, I would have to say that the customer service at this resort was exceptional. I am not certain whether they are trained with very high standards or perhaps it’s just that they love what they do, but they all go out of their way to be of service, regardless of their responsibility. They made sure we were treated like royalty, and that’s exactly how it made us feel.
I would highly recommend this resort to anyone needing to unwind and enjoy some beautiful backdrop. The snorkeling is exceptional in this part of the world and the island itself is rated very safe to travelers. In fact, several locals have mentioned that they moved from other areas of Mexico to live here because they felt it was a better place to raise a family.
Hats off to beautiful Cozumel and the Fiesta Americana. We will be back!